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#ADDING EXTENSIONS TO PLASTER RINGS MANUAL#
#ADDING EXTENSIONS TO PLASTER RINGS DOWNLOAD#
#ADDING EXTENSIONS TO PLASTER RINGS MAC#

Agents need to use status rather than the Queue Login / Logout button, if this option is enabled. IMPORTANT - this automatically logs you in or out from a queue based on status, overriding the Queue Login / Logout button. Logout from queues – enable to automatically log the user out from queues.These options are available for each status: if the user is unable to take a call whilst their status is “ Available ”, 3CX forwards the call to voicemail, whilst if their status is set to “ Do Not Disturb (DND) ”, 3CX forwards it to their mobile. Forwarding RulesĬall forwarding rules define how 3CX routes incoming calls to an extension, based on:Įach status requires a call forwarding rule, e.g. You can also choose to send an email notification, configured to contain the voicemail message, and optionally delete the message from the server freeing up space. The “ Voicem ail ” tab enables you to configure and manage the extension’s voicemail preferences including the voicemail authentication PIN number, enable/disable PIN Authentication, play Caller ID, and read out the Caller ID and Date / Time the message was received. In the “Direct Inbound Dialing (DID)” section, you can select a DID for the user and in the “Enable SMS” section select the pre-configured provider to be used. In the “Web Authentication” section, you can enable/ disable the Web C lient and chang e the password.

#ADDING EXTENSIONS TO PLASTER RINGS MANUAL#

The email address is used to send links to the apps, manual links, voicemail PIN as well as a configuration file to automatically provision the apps. In the User Information section you can enter the first name, last name, email address, the mobile number, as well as the outbound caller ID for the user. More info in the Microsoft 365 integration guide. If you have Microsoft 365 in your organization, you can set extensions to be automatically synced when you add Microsoft 365 users.

#ADDING EXTENSIONS TO PLASTER RINGS MAC#

Note: If using Microsoft Excel, ensure that the MAC Address column is NOT formatted as a number, by right-clicking on the MAC address column and selecting “ Format Cells… ” to format as text. In the 3CX Management Console, go to “ Users ” > “ Import ” > “ Import CSV ”, browse to select the CSV file and click “ Open ” to import the extensions to 3CX.to import, keeping the original column order.

#ADDING EXTENSIONS TO PLASTER RINGS DOWNLOAD#

Download the Extension Import Spreadsheet.

To import a batch of extensions, use a spreadsheet with the key information for each User / Extension: To create a single extension, go to the “ Users ” function in the 3CX Management Console and click the “ Add ” button. The “Users” functi on enables you to create, import and manage Extensions.

Self-managed (Private cloud - On-premise).

The new cable runs round the room which you have extended the ring circuit to reach, looping out at points where you sockets are required - which can be cut into and added after the new section of the circuit has been tested.The digram on the left is an example of an existing ring circuit, and the diagram on the right shows the new part of the ring circuit in orange joined to the old ring circuit with junction boxes. These cables will go into separate junction boxes which will ultimately be connected together using new cable to create the new section of ring circuit. Once located it can be cut in the middle giving two lengths of cable from the existing circuit to use in the extension. SWITCH OFF ELECTRICITY AT THE MAINS - You will require two 30amp junction boxes and a length of 2.5mm2 cable.The best way of using junction boxes to extend a ring circuit, is to find the length of cable between the two sockets on the existing ring closest to the desired extension area.

As much as possible of the new circuit should be installed before breaking into the existing ring circuit (allowing use of power for lights/tools while you work). When extending a ring circuit, planning is essential. There are two ways of extending a ring circuit, either extending it by adding junction boxes or by using existing sockets.